WearPassWear it, Pass it

Alteration Policy

Built on trust between wardrobe owners and renters

🤝

A Community Built on Trust

WearPass thrives because real people trust each other with their cherished garments. This policy is designed to respect that trust — allowing renters the flexibility to style confidently while protecting the owner's investment. Every alteration decision should honour the spirit of this community.

✓Permitted Minor Alterations

We understand that minor styling adjustments can make a difference. The following alterations are permitted as they are fully reversible and do not structurally or materially change the garment:

✓Temporary hooks or eyes added to a blouse for better closure (must be removed before return)
✓Drawstring or nada adjustment on lehenga / salwar waistbands
✓Temporary safety pins for draping a dupatta or pallu — if they leave no visible marks
✓Using body shapers, padded inserts, or layering underneath the garment
✓Styling with your own belts, brooches, kamarband, or jewellery over the garment
✓Draping dupattas, stoles, or pallus in different styles
✓Steam pressing on low heat with a cloth barrier
✓Wearing a slip, camisole, or lining underneath for comfort

✗Strictly Prohibited Alterations

The following alterations are not reversible and structurally or materially change the garment. These are strictly prohibited and will result in security hold capture:

✗Cutting, trimming, or hemming any part of the garment or its components
✗Permanent stitching — taking in seams, letting out, or resizing
✗Adding or removing permanent embellishments, buttons, or sequins
✗Dyeing, bleaching, colour treatment, or fabric painting
✗Ironing directly on embroidery, zari, or sequin work (causes irreversible damage)
✗Using adhesive tapes, glue, or patches directly on the fabric
✗Any structural modification to blouse, choli, or kurta neckline / sleeves
✗Washing in a machine or using chemical detergents (dry clean only)

💡 The Guiding Principle

Ask yourself:“Can the garment be returned to its exact original state after I undo this change?” If yes, you're likely within policy. If there's any doubt, reach out to the owner through WearPass chat before proceeding. Open communication strengthens our community.

Consequences of Policy Violation

1

The owner reports the alteration with before-and-after condition photos

2

WearPass team reviews the evidence within 24 hours

3

Minor reversible damage → partial security hold deduction based on restoration cost

4

Structural or irreversible damage → full security hold capture paid to the owner

5

Repeated violations may result in account suspension

📋 Renter Acknowledgment

By renting a garment through WearPass, I acknowledge and agree that:

  • 1I will treat this garment with the same care as if it were my own treasured outfit
  • 2I may make only reversible minor adjustments as listed in the Permitted Alterations above
  • 3I will NOT cut, stitch, permanently modify, or structurally alter the garment in any way
  • 4I will remove all temporary hooks, pins, or attachments before returning
  • 5I understand that prohibited alterations will result in partial or full security hold capture
  • 6I will take condition photos upon receiving the garment and report any pre-existing issues within 12 hours
  • 7I will communicate with the owner through WearPass if I have any questions about the garment

📋 Wardrobe Owner Acknowledgment

By listing a garment on WearPass, I acknowledge and agree that:

  • 1I trust the WearPass community and understand that renters may make minor reversible adjustments for styling purposes
  • 2I accept that reversible alterations (temporary hooks, drawstring adjustments, draping pins) are part of the normal use of a rented garment
  • 3I will take accurate condition photos from 4 angles before shipping, as prompted by the app
  • 4I will report any damage or prohibited alterations within 48 hours of receiving the returned garment
  • 5I understand that WearPass reviews disputes fairly using condition photos from both parties
  • 6I will communicate respectfully with renters through WearPass if any concerns arise
  • 7I confirm I am the rightful owner of all garments I list

💚 Our Community Promise

WearPass is more than a marketplace — it's a community of people who believe beautiful garments deserve to be worn, celebrated, and shared. Every owner who lists a garment is trusting someone with a piece of their wardrobe. Every renter who books one is becoming part of that garment's story. Treat each garment with care, communicate openly, and remember — the person on the other side is part of your WearPass tribe.

View Garment Care Guide →

Questions about this policy? Contact us