Garment Care Guide

Caring for someone's treasured garment — a responsibility we share

💚

Treat It Like Your Own

Every garment on WearPass was hand-picked, loved, and trusted to our community by its owner. When you rent a garment, you become its temporary custodian. This guide helps you care for it beautifully so it returns in the same condition — ready for the next celebration.

📦 When You Receive the Garment

✓Unpack carefully and take condition photos immediately (the app will prompt you)

✓Inspect for any pre-existing damage or issues — report within 12 hours

✓Hang the garment or lay it flat to let any shipping creases settle naturally

✓Check all components are present — blouse, skirt, dupatta, accessories as listed

✓Store in a cool, dry place away from direct sunlight until your event

✨ Preparing to Wear

✓Steam press on LOW heat with a cotton cloth barrier — never iron directly on embroidery or zari work

✓Test any temporary attachments (hooks, pins) on an inner seam first to ensure they leave no marks

✓Apply perfume, deodorant, and makeup BEFORE putting on the garment — avoid direct spray on fabric

✓Keep henna / mehndi fully dry before wearing — wet henna permanently stains fabric

✓Use a garment liner or slip underneath to reduce direct skin-to-fabric contact

👗 While Wearing

✓Be mindful of food and drink spills — cover your lap with a napkin while eating

✓Avoid sitting on rough surfaces that could snag embroidery or delicate fabric

✓If dancing or moving actively, ensure dupattas / pallus are secured to prevent floor contact

✓Keep the garment away from open flames (diyas, candles) and burning incense

✓Avoid wearing near rain or water areas — wet fabric can bleed colour or warp silk

🧼 If Something Spills

✓Do:Gently blot (don't rub) with a clean dry cloth immediately

✓Do: Contact WearPass support immediately for guidance on the specific fabric

✗Don't: Rub the stain, use water, or apply any home remedies

✗Don't: Machine wash, soak, or use chemical detergents

✗Don't: Take it to a local dry cleaner without consulting WearPass first

Honest accidents happen. Report them immediately — our community appreciates transparency over cover-ups. Early reporting often reduces the security hold impact.

↩️ Preparing for Return

✓Remove ALL temporary attachments — hooks, safety pins, clips, belts, or accessories you added

✓Check for stains, loose threads, or any issues that weren't present when you received it

✓Fold the garment gently along its natural fold lines — do NOT crumple or stuff into a bag

✓Pack all components (blouse, dupatta, accessories) exactly as you received them

✓Take condition photos from 4 angles before packing (the app will prompt you)

✓Use the original packaging or a clean garment bag — avoid newspaper or printed material

✓Attach the prepaid return shipping label and schedule your pickup

👑 For Wardrobe Owners: Preparing Your Garment

As a valued member of the WearPass community, prepare your garment with care so your renter has a wonderful experience:

✓Get a fresh dry clean before first listing and between bookings

✓Check all hooks, buttons, zippers are intact and functional

✓Ensure embroidery, sequins, and embellishments are secure

✓Include all components — label each piece clearly in the listing

✓Take honest, well-lit photos from 4 angles showing current condition

✓Pack with tissue paper between folds to prevent creasing and embroidery transfer

🤝 The WearPass Promise

When you care for a garment well, you're not just protecting a piece of clothing — you're honouring the trust of a fellow community member. Owners list their prized outfits because they believe in this community. Renters who handle garments with care build stellar reputations and get priority access to the finest wardrobes. We're all in this together.

View Alteration Policy →Measurement Guide →